The Director's Operations Manual + Editable Template Pack

The operational reference every ECE director should have had on day one.

Most directors were handed the title, not the playbook. This is the playbook. The Director's Operations Manual is the same operational reference The ECE Architects uses with consulting clients — every framework, script, and rhythm has been tested in real programs by real directors managing real teams.

It comes with a companion Template Pack of 15 editable Word templates, so you're not just learning what to do — you have the actual forms, scripts, and agreements ready to customize for your program.

What the Manual covers (10 parts, 55 pages):

• Foundations of the director role — and the 3 mindset shifts that change everything
• Building a recruiting pipeline (sourcing → screening → interviewing → offer)
• The complete 30-60-90 day onboarding framework
• The Leadership Ladder — internal growth pathways that keep great educators
• The Mentor Structure — formal mentorship that actually reduces turnover
• Observation frameworks for hiring and ongoing development
• The director's daily, weekly, monthly, and annual operational rhythm
• Difficult conversations: performance, discipline, terminations, conflict, family complaints, crisis
• Leading your leadership team
• Sustaining yourself in the role (because the work needs you for the long haul)

What's in the Template Pack (15 editable Word templates):

• Staff Referral Program + referral form
• Application Written-Response Questions
• Phone Screening Script
• Structured Interview Questions
• Observation Interview Form
• Reference Check Script + candidate Authorization & Release form
  
• Day 7, Day 30, and 90-Day Check-In agendas & review
• Early Concern Conversation Script
• Mentor–Mentee Agreement
• Ongoing Observation Form
• Performance Conversation Script
• Termination Conversation Script
• Annual Career Conversation Guide

Format & delivery: Instant digital download. The Manual is a print-ready PDF; the Template Pack is an editable Microsoft Word (.docx) file — fully customizable to your program's name, voice, and policies. Best opened in Microsoft Word or Google Docs.

Licensed for single-program use. Not for resale or redistribution. These templates are operational references, not legal advice — have hiring, disciplinary, and termination documents reviewed by an employment attorney in your state before use.